![]() We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: SCD American Vehicles, 40 Kremzow Road, Brendale QLD 4500, Australia If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. All defective or damaged products are to be sent to: SCD American Vehicles, 40 Kremzow Road, Brendale QLD 4500, Australia. If you need to exchange it for the same item, send us an email at to have a Returns Number issued to you. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Look to upgrade your truck and have money to spend The AMP research power steps truly help 'maybe' you and your family get into your truck easier. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error. There are certain situations where only partial refunds are granted: Please do not send your purchase back to our office without receiving a Returns Number. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. The board has been integrated into a custom rocker. To be eligible for a return, your item must be unused and in the same condition that you received it. The AMP Research PowerStep XL(TM) automatic electric-powered running board is designed for lifted trucks. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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